Overview and prerequisites:

You may set up your Mac using your home network. If you choose to set up your Mac in an office location, please use “Guest Wifi” onsite instead of “JJWIFI” as there is an internet access issue with the Mac configuration software and “JJWIFI.” Assistance is available onsite at your local IT help desk.
To configure your Mac, you will use a temporary password received via email for your initial device login and data sync. If you did not receive a password, please contact your manager.
Please ensure that your PingID is set up in advance with your mobile device by visiting http://mfa.jnj.com.

Step 1

Connect the power adapter to the MacBook. The MacBook should boot directly to the Apple Setup Assistant.

Step 2

Choose the country and click continue.

Step 3

Confirm or customize your language, keyboard, and dictation settings to your preferences, and click continue.

Step 4

Confirm or customize your Accessibility settings. If customizing, follow your device prompts. If no changes are needed, click Not Now.

Step 5

Important: Do not connect to JJGUEST or a hotspot Wi-Fi during this process, failure is likely.
In office: Use Ethernet only. You will bypass this prompt when connected to an ethernet cable.
At home: Select a quality Wi-Fi network, enter the password and click continue.

Step 6

Click continue to allow J&J Remote Management. If you do not see this screen, stop and open an IRIS ticket for support.

Step 7

Choose your Time Zone AND click Turn On Location Services.

Step 8

Provide your J&J credentials and click Sign On.

Step 9

Type in your PingID passcode and click Sign On.

Step 10

Review the Johnson & Johnson warning notice, check the box to Agree, and click Done.

Step 11

Within a few moments of opening the mbJnJ-macOS desktop, configuration should begin and will run for thirty to forty-five minutes depending on the internet speed of your internet connection. Your device will show a Welcome screen, wait until the profile is configured.

NOTE: Please leave your Mac plugged in and powered on until configuration is complete.

Next steps

Now that your device is configured, please visit Bit.ly/JNJGetStarted and sign in with your J&J credentials for guides and learning resources on J&J technology.

Mac