Network log in guide

Follow the instructions below to login to your laptop.

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Enter your Johnson & Johnson Network ID. Please note: Net ID, NT ID,Username, User ID are all the same as Network ID. If you set up questions with J&J Password Manager then you can reset your password online as follows:

Step 1

Connect to https://mypassword.jnj.com

Step 2

Select your preferred language in the top right of the screen

Step 3

Sign in with your Johnson & Johnson Username/Network ID

Step 4

Select "Forgot My Password" (Forgot My Password)

Step 5

Answer the 3 security questions

Step 6

Create your new password

If you did not set up security questions you will need to log a ticket with the help desk. Follow the “need help” instructions below.  Please note you will be provided with a new temporary password from the help desk that will be provided to your line manager. 

Have an issue or need help?

To submit a request, report an issue, or read articles, use the technology self-service center. If you can't access the portal, call the Global Service Desk for help with your migration.